April 14, 2020 0 Comments

I emailed support, but nothing back yet after a few days. Karthik Vengaloor Replied on October 8, So if I get an error, I just unplug the USB removing the power from the device and replug and it works again. The instructions in the manual didn’t always match what showed up on the screen, but I was ale to work through it and get it up and running. I think I’ll uninstall this and reinstall the Honestech capture device and try to troubleshoot that. I have the same question Diamond VC – install problems with Windows 7.

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Rated 1 out of 5 by DJK from This product has problems It doesn’t work on Windows 10 even though it has compatibility mode – I followed the install instructions – step 1 is load the driver which seems to mess up everything.

Maybe the tips you gave me might work with that one. I’ll report my findings. Open the Set up TV tuner troubleshooter http: Home Professional Video yacuqrvvseudysbaaq.

Rated 2 out of 5 by stiltsmcg from Why are these things so difficult to use I have a lot of software mulimedia hardware experience; I edit video and audio, create databases, upgrade and downgrade, solve lots of tech issues. For further details see delivery estimates in cart.


Diamond Multimedia vc500 video capture device issues.

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Update Unrecognized Zip Code. System Requirements Operating System: If you need any assistance regarding Windows let us know.

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OttoRiess Replied on October 7, I’ve also tried that too – doesn’t work for me either. After troubleshooting, make sure to put the computer to start as usual as mentioned in.

I was unable to fix without BGA placement equipment, trashed it. Sometimes anti-malware, antivirus or firewalls can interfere with driver installation.

Download Drivers and Manuals | Diamond Multimedia

windoss This thread is locked. Place your order by 5pm Mon Dec 31 and your order will ship the same day. You can also contact the Diamond Multimedia if the issue persists. I have now spent many hours unsuccessfully attempting to install the software on two different computers. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

If you’re not comfortable and daimond proficient at using your computer and software products then this product might give you a frustrating experience. Any device with a composite output such as a DVD player can be used to transfer video and audio to your PC. Forums say I need to download EZ Grabber,but the manual and their site never mentions this. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services.


Stay away from it, it’s just a waste of time. This site in other languages x.

Please check your local sales tax laws. There is a manual with installation instructions here: It has now been 6 days and no reply. When I start the program a message comes up that says the device is unavailable or being used by another application.

Diamond VC – install problems with Windows 7 – VideoHelp Forum

Rated 1 out of 5 by CP from Not worth my time After many hours of effort, reloading drivers, 2 computers using different OS, I have nothing to show for it. I have tried contacting Diamond Multimedia tech support and muptimedia can’t help. I looked at several including the Roxio package which only got mediocre reviews.